Privacy Policy

Privacy Policy

Introduction

At Gestion Union, protecting privacy and ensuring the security of personal information is a top priority. This policy explains clearly and simply what personal information we collect, how we use it, with whom we share it, and what your rights are under the Act respecting the protection of personal information in the private sector (Bill 25).

1. Types of personal information collected

Depending on how you use our website or services, we may collect the following information:

  • Identification information: last name, first name, mailing address, email address, phone number, company name.
  • Technical information: IP address, device type, browser, pages viewed, duration of visit.
  • Behavioral data: browsing preferences, interactions with our forms or campaigns.
  • Other information provided voluntarily through our forms or communications.

2. How information is collected

Information may be collected:

  • Via an online form (e.g., contact form or subscription form)
  • Through the use of cookies
  • Through social media engagement
  • Through direct communication (email, phone, in-person, etc.)
  • Website

3. Use of Information

We use your personal information to:

  • Responding to your requests and providing our services
  • Manage customer relations and communications
  • Customize your experience on our website
  • Analyze web traffic and improve our offerings
  • Send you newsletters or promotions
  • Comply with our legal obligations

4. Cookies

Our website uses cookies to improve your browsing experience and measure performance. You can change your preferences at any time in your browser settings.

5. Disclosure to third parties

We do not sell your personal information. However, we may share it with service providers (web hosting, analytics tools, newsletters, etc.) who are committed to maintaining confidentiality. If these providers are located outside of Quebec, we ensure that they provide an adequate level of protection.

6. Third-party suppliers

We use third-party service providers to help us operate our business and website. Below is a list of these providers, along with links to their privacy policies:

  • Cyber Impact (Email service – Canada) : https://app.cyberimpact.com/privacy-policy
  • Google Analytics (Data analysis – Usa) : https://www.google.com/intl/en/policies/privacy/

7. Disclosure Required by Law

We may disclose your personal information if required by law or if such disclosure is necessary to:

  • To comply with the law or a legal proceeding
  • Protecting our rights or our property
  • Protecting the security of our website and our users

8. Corporate Transactions

We may transfer your data as part of a corporate transaction, such as a merger or acquisition. We will only disclose your data without your consent if permitted by law, and we will take the necessary steps to protect the confidentiality of your data.

9. Security Measures

We implement physical, electronic, and administrative measures to protect your data:

  • Secure hosting and regular backups
  • SSL encryption (HTTPS)
  • Access restricted to authorized employees
  • Firewalls and regular updates

In the event of a privacy incident posing a serious risk, we will notify the affected individuals and the CAI.

10. Shelf life

Personal information is retained only for as long as necessary to achieve the intended purposes. It is then securely destroyed or anonymized.

11. Your rights

You have the right to:

  • Access your personal information
  • Request that they be corrected or deleted
  • Withdraw your consent
  • File a complaint with the Commission d’accès à l’information du Québec (CAI)

To exercise these rights, please contact our Privacy Officer (see below).

12. External Links

Our website may contain links to other websites. We are not responsible for their privacy practices.

13. Contact information for the company and the privacy officer

Company Name: Gestion Union
Address: 3877 Auclair Street, Carignan, Quebec J3L 4A7
General Email: info@gestionunion.com
Phone: (514) 506-4366

Privacy Officer:
Name: Steve Préfontaine
Title: Vice President
Email: info@gestionunion.com
Phone: (514) 506-4366

14. Policy Changes

This policy may be modified at any time. The date of the last update is indicated below.

Last updated: April 21, 2026

Quebec Access to Information Commission
Suite 900, 2045 Stanley Street, Montreal, Quebec H3A 2V4
Phone: 1-888-528-7741
Email: cai.communications@cai.gouv.qc.ca
Website: www.cai.gouv.qc.ca